Frequently Asked Questions

   
 

I want to change my account profile.
You can change your personal profile using Account Registration and Management>Change Personal Profile at the top of the KOL Web site after logging in using your account log-in ID and password. Account registration info (account name, user name, citizen registry no.) cannot be modified.
I want to change my password (question and answer).
To change your question and answer log in on the Mgame Web site (www.mgame.com) using your KOL ID and click on My Profile on the menu bar at the bottom of the page. KOL and Mgame share account info hence modifying your account profile in Mgame will automatically change your information in KOL. As KOL system renewal is still under way, the question and answer may only be changed in Mgame. Users will soon be able to change them directly on the KOL Web site.
I forgot my password hint (question and answer).
KOL and Mgame share accounts. If you have forgotten your password hint, you can see your questions and answer by logging in on the Mgame Web site and clicking on My Profile.
1. Go to www.Mgame.com 2. Log in 3. Click on My Profile 4. Click on Manage My Profile 5. Enter Password, last digits of citizen's registry, and click Enter 6. Question and Answer.
I want to change my ID and password.
You cannot change your ID. You can change your password with Account Registration/Manage at the top of the Web site.
I lost my ID and password.
If you have lost your ID, you can locate it on the Find ID page of the log-in window of the KOL Web site. If you have lost your password, you can locate it with Find Password on the KOL Web site. If you have forgotten your question and answer, we will provide it to you when you fax us a form of ID, such as citizen registry copies.
KOL FAX number is 02-3480-6565.
Be sure to indicate 'KOL' on the fax as well as your account name, character name, and server name. Without them, we will be unable to locate your account information. Please send us an e-mail to confirm our receipt of the fax.
Can ID's consist entirely of special characters?
ID's cannot be made exclusively of a combination of special characters and symbols but you can make ID's comprising solely of special characters using the Chinese character key.
How can I undergo a 2nd job change?
Users above Level 60 can undergo a 2nd job change with NPC's who perform the corresponding job change. 2nd job changes can be confirmed via seeking missions.
What are the benefits of the 2nd job change?
The master skill can be learned upon the 2nd job change. The following bonuses apply.

[Warrior] Attack Power increases about 20%, Attack Success Rate increases 50%
[Rogue] Dagger Attack Power increases 20% , Bow Attack Power increases 5% , Attack Success Rate increases 50%
[Mage] HP increases about 10%, MP increases about 8%
[Celebrant] Sword Attack Power increases about 80%, Damage Attack Power increases 30%.
ALT+TAB key does not work.
The ALT+TAB key cannot be used in full-screen play. If you regularly use programs on your computer other than KOL, play with Window Mode selected in the Option. Use the following steps to set the option. StartProgramKnight OnlineOption
Are there any PK restrictions?
KOL is a PvP platform game, instead of the PK format. PvP is an acronym for Player vs. Player` representing Karus and El Morad. When they have reached beyond Level 30, players can protect other players belonging to the same coalition or attack those of opposing alliances in the exploration regions (Ronark Land, Arrdream). At the Lunar Gate, a PvP war event is waged is a much larger scale than in the exploration regions.
I want information on each ability indicator!
Please keep in mind the following as regards character ability indicators.
Strength : Affects physical ability to wage attack
Constitution : Ability which not only determines character's HP; with warriors and rogues, Stamina Point (SP) increases along with HP
Dexterity : Affects Bow, Dagger Attack Power, Attack Success Rate, and Evasion Success Rate
Intelligence : Determines Manna Power (MP) of celebrants or mages
Magic Power : Determines Magic Attack Power
The character's perspective has suddenly become strange, and it won't move.
The F9 key, the Change Focus button, must have been pressed. Four focus points are available on KOL. They can be freely changed. According to the focus point, moving players with the mouse may not be possible.
KOL continues to automatically log me out.
To prevent program malfunction, follow the following steps to increase the virtual memory of your computer.
- Windows 98:
1. Go to Control Panel->System->Performance->Virtual Memory
2. Select the `Manually Select Virtual Memory` option.
3. If your computer's memory is less than 128 MB set the virutal memory to at least 400 MB .
If your computer's memory is larger than 256 MB set the virutal memory to at least 300 MB .

- Windows 2000/XP:
1. Go to Control Panel->System->Advanced->Performance Options->Modify.
2. If your computer's memory is less than 128 MB set the minimum size to at least 300 MB and maximum to at least 600 MB.
If your computer's memory is larger than 256 MB set the minimum size to at least 200 MB and maximum to at least 400 MB.

Also Windows XP users can try the following.
1. Right-click on the KOL icon on the desktop.
2. Click on Element -> click on the Compatibility tab at the top
3. Check this program by executing it in Compatibility Mode -> Activate
4. Set compatibility mode to Windows 98/Me
Program may malfunction momentarily due to a temporary connection problem or client program instability. These problems cannot be repaired instantly even if the cause is found. We will resolve this issue shortly.
What are the dimensions of the clan banner and clan insignia?
Clan banners are 135x43 and clan insignia are 27x45.
I can't mix items.
Please use the storage. Items belonging to the same type combine into one when placed in storage.
How do I use Whisper?
You can whisper with other users by entering the [/Whisper Counterpart ID] in the chat window. You may also click on the character with your mouse then the Whisper button.
I have graphics problems.
Graphics may not appear correctly if your computer has lower than the recommended system options. If that is the case, click on Option in the KOL folder and set Character, Object, Direction to low in Set Graphic Quality and Screen Mode. If the problem persists install a new graphic driver. KOL requires a graphic card of minimum 16M 3D capacity.
How do I join the knight squad?
Only clans ranked above 3rd class can become knight squads.
1st Class Clan: Clan points above 20,000 points
2nd Class Clan: Clan points above 10,000 points
3rd Class Clan: Clan points above 4,000 points
4th Class Clan: Clan points above 2,000 points
5th Class Clan: Clan points above 0 points
Clan points are the combined points of all clan members divided by 36. In other words, the combined points of clan members must be above 144,000 points. ^^;; A clan with more than 4,000 points can be upgraded to a knight squad by completing a knight squad upgrade quest which can be obtained from the Knight Squad Secretary. Clan members automatically don normal capes when the clan is upgraded to knight squad. The color and pattern can be changed by the Cape Merchant. Knight squads can create knight squad insignia which can also be performed by the Cape Merchant. The insignia appears next to the character ID for 3rd class clans. For clans above Class 2, the insignia appears next to the ID and on the back of the cape.
How can I register my clan on the KOL Web site?
Clans can be registered by clicking on the Clan Register button in Clan Introduction section of the KOL Web site with the following steps.
1. The Web site must be related to KOL.
2. Web sites requiring member registration, etc. will not be linked.
3. Web sites which are duplications of other Web sites will not be linked.
4. Web sites not contiuously managed by the Web master will not be linked.
5. Any Web site which the management deems violates KOL management policy will not be linked.
6. All links will be regularly renewed after a set duration.
Clan banners/insignia must be sent to the Customer Service Center to complete registration.
Clan banner dimensions are 135x43 and the clan insignia 27x45.
Is KOL free?
There is no fee for playing KOL. However, at the power-up store, solo play items and premium items are sold for your added gameplay pleasure.
I want to increase my ability indicators.
For each level-up, 3 ability points can be added, and if you change jobs after Level 10, 2 skill points will be added for every level-up. Pressing on the 'P' button in the Character window and Skill window will increase each corresponding ability or skill by +1. Skills cannot exceed your character level. Characters can develop more effectively with careful analysis of character traits before increasing points.
I fell in the bridge.
If you are unable to move your character, enter '/Village' in the chat window. However, if less than half of your character's Constitution remains, movement is not possible.
I want information on shortcuts keys.
For instructions on shortcut keys consult Sid or Michelle in the game.
What are the level restrictions?
Level 80 is the highest level allowed in KOL. However, levels will fluctuate depending on the situation.
The screen lock is severe.
We apologize for the inconvenience. However, as causes of the screen lock phenomenon are largely unknown we are continuously trying to resolve this issue. We will try our best to stabilize the server as soon as possible. We ask for your patience. Please try the following to minimize occurrence of screen locks.
- Windows 98:
1. Go to Control Panel->System->Performance->Virtual Memory
2. Select the `Manually Select Virtual Memory` option.
3. If your computer's memory is less than 128MB set the Virutal Memory to at least 400MB .
If your computer's memory is larger than 256MB set the Virutal Memory to at least 300MB .

- Windows 2000/XP:
1. Go to Control Panel->System->Advanced->Performance Options->Modify.
2. If your computer's memory is less than 128MB set the minimum size to at least 300MB and maximum to at least 600MB.
If your computer's memory is larger than 256MB set the minimum size to at least 200MB and maximum to at least 400MB.

Also Windows XP users can try the following.
1. Right-click on the KOL icon on the desktop.
2. Click on Element -> click on the Compatibility tab at the top
3. Check this program by executing it in Compatibility Mode -> Activate
4. Set compatibility mode to Windows 98/Me. If your computer has lower than the recommended system options, click on the Option in the KOL folder and set Character, Object, Direction to low in Set Graphic Quality and Screen Mode.
I'm unable to route.
Routing problems are generated by server-client problems. We are continuously trying to resolve this issue. When routing, please click on the monster after it is completely dead.
Level 33 Mage skills (Fire, Ice, Thunder BurstS) failed to discharge.
Fire Burst, Ice Burst, Thunder Burst are a collective skill, not indiviudal, of Level 33 mages. Collective skills activated with the shortcut key will turn the mouse cursor round. Pointing and clicking the round cursor on a territory (land) will inflict damage on the area monsters.
How do I use Level 35 Mage skills?
Scrolls are needed to activate Fire, Ice, and Thunder Blasts. Scrolls can be obtained from Anterras, the main territory monster. Scrolls are also dropped less frequently by monsters like Hawoonga and Varen in the mainland. Obtained scrolls placed in the inventory window can be used permanently.
How can I undergo the Level 54 and Level 57 Mage Skill Quests?
Quests must be completed in order to learn Level 54, 57 Mage skills. Seek out [Grand Mage Drake] when in Linnart (Karus) or Laiva (El Morad).
What are the different types of master skills?
Level 60 Skills (passive skills)
[Warrior] : Boldness. If Constitution falls below 30% Defense Power increases 20%.
[Rogue] : Velour. If Constitution falls below 30% all Immunites fall by 50%.
[Mage] : Bright Dew. If MP falls below 30% MP Recovery Rate increases 20%.
[Celebrant] : Daring. If Constitution falls below 30% Defense Power increases 20%

Level 62 Skills
[Warrior] : Scream. Renders opponent immobile with Attack Power as same as Sword Dancing.
[Rogue] : Magic Shield. All Immunities momentarily rise by 120.
[Mage] : Absolute Power. All Magic Damage momentarily rises.
[Celebrant] : Judgment. Damage skill with 200% Attack Power and additional 150 immune to Defense Power.

Level 65 Skills
Applies to all jobs: Absoluteness. Decreases all Attack Damage by 10%.

Level 70 Skills
Applies to all jobs: Matchless. Decreases all Attack Damage by 15%.
How can I learn master skills?
To learn master skills characters must undergo 2nd job change corresponding to respective classes and increase skill points in master skills. Level 60 Master skills can be used without increasing master skills and for Level 62 Master skills, master skill must be raised by 2. Master skill must be raised by 5 for Level 65 Master skills. Level 60, 65, 70 Master skills are passive skills which are acquired automatically according to point status and do not require additional preparation. To employ Level 62 Master skill, a skill scroll must be obtained by completing the corresponding quest.
How do I wear the cape?
To wear the cape, you must be a knight squad member. Only a clan ranked above 3rd class can become a knight squad.
1st Class Clan: Clan points above 20,000 points
2nd Class Clan: Clan points above 10,000 points
3rd Class Clan: Clan points above 4,000 points
4th Class Clan: Clan points above 2,000 points
5th Class Clan: Clan points above 0 points
Clan points are the combined points of all clan members divided 36. In other words, the combined points of clan members must be above 144,000 points. ^^;; A clan with more than 4,000 points can be upgraded to a knight squad by completing a knight squad upgrade quest which can be obtained from the Knight Squad Secretary. Clan members automatically don normal capes when the clan is upgraded to knight squad. The color and pattern can be changed by the Cape Merchant. Knight squads can create knight squad insignia which can also be performed by the Cape Merchant. The insignia appears next to the character ID for 3rd class clans. For clans above class 2, the insignia appears next to the ID and on the back of the cape.
I want to check the map.
Clicking on shortcut key [M] will display the map.
Devour/Monster Still is severe.
When multiple players attack one monster, Experience Points are distributed according to contribution made in the hunt. Noahs and items are awarded to the player who has contributed most.
Select items cannot be sold to the store, and won't disappear.
No items can be dropped on the ground in KOL. Also, some quest items are immobile. To discard these items, placing them in the red part of the inventory window will destory them.
How do I move from Moradon to another village?
To move from Moradon to another village, movement stone slabs can be obtained at 283,373 Moradon for Karus and 336,318 Moradon for El Morad. Movement consumes Noahs.
When are monsters/maps added?
A notice will be posted when an update is performed.
My character is out of sync.
Abilities are currently set to match job features. Jobs are set to offset other jobs.
What is Resurrection Skill and how is it used?
Resurrection of Love, Blessing, and Grace is generated when amulet or skills belonging to the spirit element each reach 33, 42, 54. When a celebrant activates resurrection on a party member who has died and has not yet returned to the village, that party member is resurrected. However, in order to receive the Resurrection of Love, Blessing, and Grace, the dead user needs 4, 10, or 30 Stones of Life. Once resurrected, the character's rendered invincible for a set duration and cannot level or be subject to monster attacks in this state. Resurrection Scrolls can be purchased at power-up stores.
How can weapons that produce the fire (effect) be obtained?
3 kinds of weaponry produces this effect.
1. Rare items with higher than +8 additional traits
2. Upgradable items with higher than +8 additional traits
3. Unique items with additional traits
There is no sound.
Sound problems may originate with the on board which contains sound functions in the main board or select soundcards. If the above applies, please reinstall the sound driver.
How do I use the trade (merchant) system?
Refer to the following for transaction details.
-Transaction mode is activated by entering the [/Merchant] command in the Chat window.
-When the Transcation window is activated place the items to be traded on the top left and enter the price. Select the desired units to be sold for multiple unit items and enter the price per unit.
- If the information is entered in the menu table at the bottom, the seller's coordinates and information on items for sale will be displayed every 3 minutes in the form of Shouts in the Chat window.
- The items for sale can be viewed by selecting the character in transaction mode and right-clicking. To make a purchase, drag the item to the Inventory window at the bottom as is done with store purchases.
-Price of items on sale will be indicated at the very bottom of the item description. Place the mouse cursor over the item to access the item description. Please check the price at the time of purchase. (Pleae be wary of scams involving complicated prices inducing confusion, etc.)
-A maximum of 12 items can be placed on sale. All sales transactions will be canceled if the character moves or engages in other activities in the Inventory or Skill windows while closing the sale.
-Only 4 items for sale on the top left are shown to the prospective buyer. The remaining 8 items can only be viewed by opening the Transaction window.
How is the Holy Water created?
Celebrants can produce healing potions via the Grand Celebrant NPC. Grand Celebrants of El Morad and and Karus are Helena and Murka respectively. When healing skill points are 30, 40, and 60, Potions of Love, Life, Blessing, and grace can be produced. Holy waters and prayer scrolls can be purchased at the sundry goods store.
How do I take a screen shot and which folder is it saved in?
In KOL screenshots of the game can be saved by pressing the [-] key. The screenshot image is created in same the location as where KOL is installed. Saved screenshots are saved as a maximizer KSC code file, and the KscViewer must be installed in the KOL search folder in order the view them.
The skill point will not increase beyond a certain level.
Skills of the same type cannot be increased beyond the preset level. Add remaining points to the desired skills.
There aren't enough skill, stat units.
Character Skill is tallied by (Character Lev - 9) * 2
Character Stat is tallied by [ (Character Lev - 1 ) * 3 ] + 300.
However, beginning with Level 61, 5 Stat Points will be awarded. For Level 61 and above, add +2 SP depending on the level.
Please consult the Customer Service Center with tabulation issues.
How do I apply remaining skill points?
Your skill point cannot exceed your character level. Remaining skill points should be applied toward a different skill.
The skill is not produced after skill points are added.
Skills are created after the skill points reach a set level. The skill points needed will be indicated if the mouse is placed over an opened Skill window [K].
How is the Abyss Stone used?
Take the Abyss Stone to Moradon's [Moira the Trader] and items will be paid in random.
When are items updated?
A notice will be posted when an update is performed.
What kind of items are available?
For details refer to the menubar at the top of the KOL Web site Guide>Item.
How are items discarded?
No items can be dropped on the ground in KOL. Also, some quest items are immobile. To discard these items, placing them in the red part of the Inventory window will destory them.
Can items be traded?
For item transactionss, select your counterpart and enter [/Transaction] in the Chat window. Place the item or Noahs in the Transaction window after it is generated and the transaction will take place. When performing a trade transaction, be sure to confirm the items.
Where is the Abyss Dungeon?
Characters can move to the Abyss Dungeon via the door adjacent to the waterfall inside Delos Castle. (Coordinates: 475,920)
Upgrade method
Upgradable items and upgrade scrolls are required to perform upgrades.

[Strengthen Worn Item Scroll] Items upgradable up to +5 with a relatively low success rate.
[Strengthen Item Scroll] Items upgradable up to +10.

[Elemental Scroll] Bestows additional traits on weapon's Attack Power or Physical Damage Reflection option on shield.
[Reduce Scroll] Reduces restriction on weapon or armor usage.
[Immune Scroll] Bestows magic immunity on armor.
[Enchant Scroll] Bestows ability indicator on each armor.
[Despell Scroll] Changes the element of upgrade staff.

[Worn Elemental Scroll] Bestows additional effects on weapon's Attack Power or Physical Damage Reflection option on shield. Has relatively low success rate.
[Worn Reduce Scroll] Reduces restriction on weapon or armor usage. Has relatively low success rate.
[Worn Immune Scroll] Bestows Magic Immunity on armor. Has relatively low success rate.
[Worn Enchant Scroll] Bestows ability indicator on each armor. Has relatively low success rate.
Items can be upgraded up to +10 and even if more than one scroll is added, no additional effects will be produced.
How are unique items upgraded?
Unique items transform into upgradable unique items by consuming the Expensive Elemental Scroll and 50,000 Noahs. The success rate is 100%. If upgradable unique items are upgraded with the Expensive Strengthen Scroll, the unique item's basic damage and option powers will increase. The success rate of Expensive Strengthen Scroll is not 100% and the upgrade can succeed or fail according to a preset probability. The unique item will disappear upon failed upgrade attempt.
How is redistribution performed?
Moradon's [Grand Merchant] Kaishan performs redistributions.
How do I raise rogue results in repeated failed attacks?
Rogue's failed attack is normal. Attacks can fail contingent to the monster's Defense Power, Evasion Power, and Level. Hunting for a lower level monster will decrease failed attacks. The higher the character level and Dexterity, the lower the probability of a failed attack.
Warrior defense skill is not activated.
Warrior's defense skill cannot be used by placing it on the quick bar, but it is a passive skill automatically acquired upon learning. After learning the defense skill, it is generated in the character skill window. If the shield is not employed only 50% of the defense power is available.
How is war waged?
War can be waged in the exploration territories (Ronark Land, Arrdream). Characters must be above Level 30 to move to exploration territories. In the Lunar Gate, war is waged in a much larger scale and characters must be above Level 30. Characters can move via Movement Stone Slabs. To move to the Lunar Gate, characters must go to Linnart for Karus and Laiva for El Morad via the Movement Stone Slabs. In other words, to go to Karus Bress>Belua>Linnart>Islante Entrance take the route and to go to El Morad take the Pianna>Asgar>Liva>Islante Entrance route. Lunar wars are waged on Tuesdays and Fridays beginning at 8 PM.
How are job changes performed?
To learn master skills characters must undergo 2nd job changes corresponding to respective classes and increase skill points in master skills. Level 60 Master skills can be used without increasing master skills and for Level 62 Master skills, master skill must be raised by 2. Master skill must be raised by 5 for Level 65 Master skills. 60, 65, 70 Master skills are passive skills which are acquired automatically according to point status and do not require additional preparation. To employ Level 62 Master skill, a skill scroll must be obtained by completing the corresponding quest.
Skills cannot be learned after a job change.
Skills will be created if you apply skill points to the desired skill after a job change. Refer to Skill window [K] for points required to create a skill. If a skill is not created even after applying required skill points, please send an inquiry including your server and character name to the Customer Service Center.
What kind of jobs are available?
The jobs offered in KOL are Warrior, Mage, Rogue, and Celebrant. Players who have reached Level 10 can select a second job via the job change.
How are friends registered?
Open My Profile window, click on name of the character you wish to invite as friend at the top right, and press Register.
Can I change my character name?
Character names can be changed via Change ID Scroll available at the power-up store. Street Vendor Hemes can perform the ID change after the scroll has been purchased. ID's already in use are not available.
My character's stuck and won't move.
Characters lodged in a specific location on the screen and rendered immobile can be transported to a village by entering '/Village' in the chat window. However, if less than 50% of character Strength remains, no movement is possible.
What is lost upon a character's death?
If a character dies in combat against a monster, 5% of EXP is lost. If a character dies in combat against a opposing player in the exploration territories or war zone, CONT or ladder points are lost.
How can a character be deleted?
To delete a character press the [Delete] button for the desired character in the Character Selection window. Characters can be deleted one week after they are created.
How do characters grow?
We suggest you take job features into consideration, e.g., strength for warriors, magic power for mages, intelligence for celebrants, etc. Sharing ideas with other users might also be helpful.
What are the different types quests available and how are they undertaken?
Press the [Mission] button at the top of the screen for the indication of the active quest. Press the [Find Mission] button for the quest appropriate to your Level.
I can't form a clan.
Clans can be formed via the innkeeper of each country's mainland. Clan formation can only be performed by users above Level 20 and consumes 50,00 Noahs. Please be aware that Moradon's innkeeper cannot form clans. According to change in clan formation policy, clans cannot include the following symbols in the clan name.
`~`, ```, `!`, `"`, `#`, `$`, `%`, `^`, `&`, `*`,`(`, `)`, `-`, `+`, `=`, `
`, `\`, `<`, `>`, `,`,`.`, `?`, `/`, `{`, `[`, `}`, `]`, `\``, `\'`, ` `
Spaces are also not allowed in the clan name. The clan name cannot exceed 10 Korean characters.
How are clan points tallied?
Clan points are the CONT of all clan members divided 36.
1st Class Clan: Clan points above 20,000 points
2nd Class Clan: Clan points above 10,000 points
3rd Class Clan: Clan points above 4,000 points
4th Class Clan: Clan points above 2,000 points
5th Class Clan: Clan points above 0 points
I can't repair Body Armor of Destruction and Talia Skin.
Armor or Destruction and Talia Skin are items that cannot be repaired.
The screen turns white if I open the power-up store.
The power-up store eligibility is based on your Mgame Web site account information hence if the account information for your Mgame account and KOL account must be identical to use the power-up store. Make sure the password for both accounts is the same.
How do I use the power-up store?
The power-up store can be used via the innkeeper in every village. At the power-up store, solo play items and premium items are sold for your added gameplay pleasure. Knight Cash is needed to purchase power-up items which are transferable with Mgame's Mcash.
What are parties?
A party refers to a group formed by players to hunt monsters. Parties allow hunting of high-level monsters which cannot be handled by a single player hence affording more chances of level-up and awarding more items. First, click on the player you want to invite to the party, then click on [/Party] in the Chat window or [Party Invitation] at the bottom of the game main control. The player who formed the party is conferred the title of party leader and only party leaders can extend invitations after the party has been formed. After the party is formed, the Party window will be created displaying player profiles. A maximum of 8 players can join a party, and any player up to 8 Levels higher or lower than any other party member, or up to 1.5 times higher than the party leader can join.
What is Premium Service and what does it entail?
Premium items can be purchased at a special section of the power-up store. Power-up stores can be used via the innkeeper of each village. Upon purchase of a Premium item, all characters in all KOL servers will be endowed with Premium privileges for one month (30 days). Premium Service consists of the following.

1)Premium Item
Price : $1.30
Period of Usage: 30 days
Premium Item function
a. EXP increases by 20%
b. Item drop rate (Noahs 30%, items 30%)
c. Upon death, EXP reduced by 2.5%(standard 5%)
d. Can sell items at the store at a high price (to 1/4 from 1/6 )
e. Repair fee 50% reduced

2)Ultra Premium Item
Price : $25
Period of Usage: 30 days
Ultra Premium Item functions
Premium Item functions + $15 Gift Cash (power-up store gift certificate which can only be used in KOL) + Ultra Event Item
I am a Premium user. What is the policy on Noahs, EXP, and item drop rate during party play?
Premium users receive additional EXP and Noahs. In other words, if there are 5 members in your party and a total of 1,000 Noahs accumulated, a total of 260 Noahs will be awarded to each member according to the formula 1/n *1.3. The same formula applies to experience points. The drop rate also increases for Premium users. The more players in your party who receive Premium Service, the closer the drop rate approaches a 30% increase. If there are Premium users in your party, the drop rate increases by 30%.
The screen is too dark for gameplay.
Players cannot adjust brightness in KOL. Please adjust the brightness of your computer monitor.
The screen is a white blank.
Graphics may not appear correctly if your computer has lower than the recommended system options. In that case, click on Option in the KOL folder and set Character, Object, and Direction to low in Set Graphic Quality and Screen Mode. If the problem persists, it may be due to an obsolete graphic driver version. Please update your graphic driver to the most recent version.
My account has been seized.
The following five actions can induce account seizure. First, stolen accounts wherein items are arbitrarily awarded to your character, or if cash transactions involving items are detected
Second, usage of illegal programs generating unfair gameplay
Third, continuously harassing other players during gameplay employing abusive language, profanities, or obscenities
Fourth, impersonating the Web master inconveniencing other players
Fifth, false reporting of stolen accounts
I want to report a player violating standard gameplay regulations.
Take a screenshot of the incident you want to report and send the file to the Customer Service Center. The screenshot must contain corroborating evidence and be saved in the KSC file format to ensure that it is not fabricated. We cannot validate your claim if you do not submit a screenshot.
How do I take a screen shot?
In KOL screenshots of the game can be saved by pressing the [-] key. The screenshot image is created in same the location as where KOL is installed. Saved screenshots are saved as a maximizer KSC code file, and the KscViewer must be installed in the KOL search folder in order the view them.
A player is engaging in speedhack.
Send a screenshot of the incident and include your server and character name to the Customer Service Center. If the action is determined as a speedhack, appropriate measures will be taken.
What is an 'abuser?'
Abusers refer to those actions which abnormally elevate a character's CONT. Standard CONT is acquired in exploration territories or Lunar Gate via killing opponents. However, arbitraily and continusouly killing one character and confiscating that character's CONT for one's own qualifies as abuser activity. For example, killing a character in another account in an attempt to increase one's character in a different account or killing a friend's character not currently in use and acquiring its CONT is referred to as abuser activity. Upon detection of the above abuser actions, character CONT will be initialized. Upon second detection, the account will be confiscated.
I want to report a user engaging in abusive language.
Take a screenshot of the incident and sent it to the Customer Service Center. In order for us to process your report, do not change the file name when sending the screenshot and keep it in the original KSC format.
I detected a bug.
Report details of the incident along with a screenshot on the Report Bugs section of the Web site. Appropriate measures will be taken following an investigation.
I want to adjust EXP increased in error.
EXP adjustment is performed by Moradon's [Grand Merchant] Kishan. The fee for initializing EXP depends on character level and can be performed only when items in current use are discarded.
I sold an item at the wrong price in merchant mode.
Items sold due to player's error cannot be retrieved. Please exercise caution in future transactions.
1. Place item to be traded in the trade window.
2. If item exists in multiple units, decide how many units to be sold.
3. Determine the price.
4. Confirm price accuracy.
5. Create a name for the store.
6. Open for business.
Please exercise extra caution with No. 4 when using stores.
I sold an item to a store by mistake. Please retrieve it for me.
Items sold to the store are not retrievable. We apologize for the inconvenience. We ask that you exercise discretion when using the store.
Item Retrieval
For item retrieval, please consult the Customer Service Center with the following details

account name :
server name :
character name :
date and time of loss : (Accurate information is essential to processing.)
List of lost items : (For prompt processing please state the item names, damage points, and options in detail. )

If the item was acquired through a transaction, include the character from whom it was purchased. Details will enable prompt processing of your request .
I deleted my character by mistake. Is it retrievable?
Deleting characters requires players to enter their citizen registry numbers. Upon deletion, all character data is erased hence retrieval is not possible. We ask for your understanding.
I want to close my account.
KOL and Mgame share accounts. On the Mgame Web site (www.Mgame.com) log in with the account you want to close and follow the steps to close it.
Items have been switched in a trade transaction.
Unfortunately, KOL does not intervene in user conflicts (allegations of fraud, cash transactions, etc.). Our nonintervention policy is intended to protect users from false reports and is stated in Article 7 of the KOL Player Agreement: 'KOL does not intervene in player conflicts within gameplay.'We hope your issues will be resolved amicably. If not, you may choose to consult the Cyber Crime Unit. In accordance to the Personal Information Protection Act, KOL does not provide personal account information to individuals other than the account holder.
I was the subject of a whisper scam using a similar ID.
Unfortunately, KOL does not intervene in user conflicts (allegations of fraud, cash transactions, etc.). Our nonintervention policy is intended to protect users from false reports and is stated in Article 7 of the KOL Player Agreement: 'KOL does not intervene in player conflicts within gameplay.' We hope your issues will be resolved amicably. If not, you may choose to consult the Cyber Crime Unit. In accordance to the Personal Information Protection Act, KOL does not provide personal account information to individuals other than the account holder.
I was defrauded.
Unfortunately, KOL does not intervene in user conflicts (allegations of fraud, cash transactions, etc.). Our nonintervention policy is intended to protect users from false reports and is stated in Article 7 of the KOL Player Agreement: 'KOL does not intervene in player conflicts within gameplay.' We hope your issues will be resolved amicably. If not, you may choose to consult the Cyber Crime Unit. In accordance to the Personal Information Protection Act, KOL does not provide personal account information to individuals other than the account holder.
A player will not return a borrowed item.
Unfortunately, KOL does not intervene in user conflicts (allegations of fraud, cash transactions, etc.). Our nonintervention policy is intended to protect users from false reports and is stated in Article 7 of the KOL Player Agreement: 'KOL does not intervene in player conflicts within gameplay.' We hope your issues will be resolved amicably. If not, you may choose to consult the Cyber Crime Unit. In accordance to the Personal Information Protection Act, KOL does not provide personal account information to individuals other than the account holder.
I was hacked.
For item retrieval, please include the following when you submit your report to Customer Service.

1. Date when you realized the loss; the last day you logged in prior to submitting the report
2. Please describe the loss in detail as follows. Weaponry : +(1~9) item name (option) Armor : +(1~9) class item name (option) Only +(1~9) item names are required for unique items.
3.Please describe the loss in detail. (If you have acquired the item from another character, please provide the character name.)
For prompt processing please include [Item Retrieval] in the subject line.
How can I prevent hacking?
1.Never disclose or lend your account name and password.
2.When personal information is requested, please confirm with us first before providing the information.
3.Change your password regularly. Or use a long, complex password consisting of a letters and numbers.
4.Do not install programs that are not 100% authentic.
How do I register my clan insignia?
Clan insignia can be registered by clans above Level 3 and performed by adjusting the Symbol.bmp file in the Symbol folder of the Naon folder. It must be saved in the the picture panel and after it is submitted, players can register with the Cape Merchant.
Ladder CONT has been initialized.
Ladder points are reset every month. Unlike country contribution points which is individual point accumulation, Ladder Point is a competitive system wherein characters compete to acquire the most points in a one-month period at the expiration of which all points are initialized. (There is no country CONT loss.)
I bought power items but they're gone.
Power items purchased in KOL can be retrieved via the mail system upon log-in, and when purchased at the power-up store, it is directly deposited in the inventory. Please confirm the above.
After being forcibly logged out, my account is still indicated as being 'in use.'
Upon abnormal gameplay termination some character information remains in the server. Please wait a few minutes and try again. If the problem persists, please inquire with Customer Service.
I didn't get a letter someone sent me.
A mail sent by mistake is returned to the sender afte 7 days. If it is not returned after 7 days, it has been delivered to an intended recipient. If the mail has neither been accepted nor returned, inquire at Customer Service->Reports Submission. Inquiry must be made with the account of the mail sender. If the item has been delivered in error, it is nonretreivable.
How are ladder points tallied?
Monthly ladder system modification
Point acquisition/loss differs according to character level and opponent's character level
50 ladder points are awarded for killing a player of equal level.
If you kill a player at a level higher than yourself, +10 ladder points are awarded for each level difference; the dead character loses an identical number of ladder points.
For example, if a Mist Level (Level 5) kills a Gold Level (Level 1), the level difference is 4 hence the Mist level player acquires 50 points + 40 points, a total of 90 ladder points. The Gold Level character loses 90 points.
If you kill a player at a level lower than yourself, -5 ladder points are awarded for each level difference; the dead character loses an identical number of ladder points.
For example, if a Silver Level (Level 2) kills a Shadow Level (Level 4), the level difference is 2 hence the Silver Level character acquires 50 points ? 10 points, a total of 40 ladder points. The Shadow Level character loses 40 points.
Killing a character with no ladder points awards 20 points.
In Lunar wars, acquisition is the same while loss is reduced to half.
For each party member, +14% ladder points are awarded.
How are map memos made?
Map memos can be made by left-clicking on the comprehensive map. The memo may include up to 20 Korean or 40 Enlish characters. Memos cannot be made on the Adonis Continent Map. Memos are only stored in the player's computer in the KOL folder in 'ServerName_CharacterName.TXT' format. This file can be copied for viewing on another computer.
Items appear black.
KOL does not allow duplicated items to be traded in an effort to hinder item duplciation and to prevent loss incurring from duplicated items. Duplicated items appear black in the inventory storage.
This item cannot be traded, moved, destroyed, sold, upgraded, or rented.
Even if items do no appear black, if the items being traded are duplicates, the trade transaction action cannot be performed. If items were inadvertently duplicated due to bugs, etc., please consult with the Customer Service Center.
What is Arrdream?
Arrdream is a territory where both nations are allowed entry and where opposing nations can wage warfare.
Entry rules ? Level 30~59 players; players cannot enter with high stats or skills using level- down
Players with 0 country CONT are also forbidden to enter.
Distinct regional features ? Opposing nations can wage warfare; victorious nations are awarded 25 country CONT and defeated nations lose the same. However, ladder points are not awarded or lost.
In Arrdream, with the appearance of select unique monsters, higher experience points acquisition possibility and drop rates exist compared to the standard hunt, but compared to Ronark Land warfare (exploration territory) lower EXP, acquisition possibility, and drop rates are available.
Compenstaion is higher when compared to standard warfare, but a clear danger is present when compared to waging warfare in Ronark Land (exploration territory) hence the additional compensation is insubstantial.
What is Beef Roast?
The guard tower at the center of the exploration territory is normally immune to attack. However, once the gate is under seige, it will be subject to attack. Gate siege continues for 30 minutes, and if no nation seizes it at the end of the 30 minutes, the Beef Roast door will not open for 4 hours.
The victorious nation will have access to the Beef Roast gate and enter the Beef Roast by traversing the gate. The winning nation is allowed exclusive entry for 1 hour rendering them immune from attacks.
After 1 hour following the conclusion of the siege, both nations are allowed entry and attack resumes. Entry into the Beef Roast is allowed only for 2 hours and after 2 hours, no one is allowed entry. All characters will be transported to the respective villages of exploration territory nations. Beef Roast siege occurs every 4 hours after the closure.

- Beef Roast Rules
Beef Roast entrance is a neutral zone for both nations. However, attack is allowed beyond the safety zone and 0.5% EXP are lost upon being killed by the opposing nation.
Inside the Beef Roast no converstaion between nations is allowed and character names are not visible. Every character is simply indicated as [El Morad: Conquerer of the Continent] [Karus: Great Hero].

- Beef Roast piece
Pieces of Trial can be obtained from the Monster of 7 Trials who dwells in the Beef Roast.
The first function of Pieces of Trial is granting entry to the last lost chamber by acting as a key. All 7 pieces are needed to gain entry.
The second function of Pieces of Trial is transforming items via Moradon's Chaos Generator. (Chaos Generator is located to right of the Moradon East Gate.)
How does the mail function work?
If you click [L] or on the mail icon at the top center of the game screen, you can check and send mail.
What are manner points?
Manner points are awarded to high-level users who engage in party play with beginner knight squad with a chick insignia. They are mere symbolic points with no real compensation or privilege.
What are Mage pieces?
Beef Roast pieces can be obtained from the monster stationed at each chamber and they can be exchanged for items via Chaotic Generator at Moradon Castle. And if a player collects all 7 pieces it acts as a key granting entrance to the Lost Chamber of Lataeno.
How is the test server different from the main server?
Test server is a beta server testing prospective updates. The test server's EXP and Noah acquisition rate is five times that of the main server. However, services such as retrieval is not available on the test server and there is always a possibility that the server may initialize.
How does the rental system work?
Purchase the rental scroll from Karon at Moradon Castle and place the item you wish to put up for rent along with the desired rent and availability. A fee of 10% of the rent will be charged.
How are accessories mixed?
MIxing accessories is performed with Moradon's magic anvil and Karon sells mix scrolls.
For item mixing, 3 accessories of the same kind are required and if the accessories are upgradable and not unique, accessories that do not look alike but have same abilities can be mixed together.

Accessories that can be mixed
- Unique accessories (Items of gold color with the exception of even items such as Tester Ring and Christmas Cross)
- Accessories belonging to higher than +5 Strength, Constitution, Dexterity, Intelligence, or Magic Power element
Scrolls used in mixing
- Accessory mixing scroll : Raises the accessory level by one.
- Accessory Enchant Scroll : Raises levels of +10 accessories and bestows additional attributes
Standard +5 accessories can be mixed up to level +10 using the mix scroll. Mixing success/failure is determied by a preset probability and accessories and the scroll will be consumed upon failed mixing attempt
Accessories that have reached +10 can be made into a new +1 expensive accessory using the corresponding scroll of the accessory element, and additional attributes other than basic attributes can be endowed. The same attributes as the attributes being mixed cannot be conferred and the mixing success rate is 100%.
Expensive accessories above level +1 can be mixed into higher level accessories using the mix scroll. The success rate is 100% up to level +3 with the rate varying according to a predertmined probability thereafter. Upon failed mixing attempt, both items and scroll will be consumed.
Expensive accessories are upgradable to a maximum of +5.
Mixing unique accessories requires 200,000 Noahs in addition to the mix scroll. The success rate is 100% up to level +3 with the rate varying according to a predertmined probability thereafter. Upon a failed mixing attempt, both items and scroll will be consumed.
Are there pets in KOL?
There are familiars in Knight Online which are similar to pets.
What is a familiar?
Familiars are an exclusive KOL feature which provides hunting assistance and raises EXP.
How do I acquire familiars?
When you have reached Level 10 Familiars can be obtained via Moradon's [Familiar Tamer] Kate.
How do I summon familiars?
In order to summon familiars you must first hatch familiar eggs.
Familiar eggs can be hatched with the help of [Familiar Tamer] Kate.
If you use the [Familiar Summon] item available at the sundries store after placing the hatched familiar in the pet window you can summon the familiar.
Pressing the [P] key displays the familiar's UI.
Nareidth
Nareidth Island is the fourth territory in Luna Wars where war is waged under different rules from other Lunar Wars.
The objective is to destroy occupied territories strewn on the island and the occupation guard towers stationed in them leading to advantageous positioning in the duration of the battle.
Tower of Silence
The Tower of Silence War is a theme of the Nareidth Zone referring to the destruction of occupation guard towers located in each occupied territory and turning it into a guard tower for one's own forces leading to occupation of the opponent territory.

Posted by Knight Online on 2008-07-12 11:11:38